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General Terms & Conditions |
Driver's Licence & Age Limits ;
For groups B,C,D,E minimum age requirement is 22 with at least one
year of valid national or international driving licence.
For groups G,H, minimum age requirement is 25 with at least two years of
valid national or international driving licence.
For groups L,M, minimum age requirement is 27 with at least three
years of valid national or international driving licence.
Rental
Period ;
Rental Periods are calculated on a 24 hour basis.
Additional
Driver ;
In order to have additional person drive the car along with the original
renter, the details of their driving licence(s) must be registered in
the rental agreement at the time of issuing contract. Otherwise all
insurance coverage become void and both the renter and the additional
driver will be held fully responsible legally and financially for any
and all damages and losses to Turista's property as well as to third
parties. Only one person can be additional driver.
Delivery
& Pick-up ;
Free delivery and pick-up service is available within city borders
during office working hours. Service fee is charged for delivery and
pick-up to and from places office exists. Calculation is made
e.g. the nearest our offices location to those locations. For service fee and
further details, contact us.
Delayed
Return ;
If the vehicle is returned after the agreed return time, 1/3 of the
daily rental rate is charged for every excess hour. If the delay is
exceeded by 3 hours, the full day rental rate is charged e.g. the
applicable rate.
Insurance
;
It is a must that the renter are fully insured by the way law orders and
to make insurance offers according to the customers requirements. There
are two types of protection insurances offered by us. The first type is
the mandatory insurance, applied by the government rules that is THIRD
PARTY LIABILITY INSURANCE and the second type is the voluntary insurance
and waivers which are the COLLISION DAMAGE WAIVER (CDW). Third Party
Insurance & Collusion Damage Waiver are including in our rates.
Important : In case of acc,dent, the vehicle must
not be moved from the accident site and the accident and alcohol reports
must be obtained from the nearest police or gendarme station in order to
have the insurance of Collusion Damage Waiver remain valid and call us.
Otherwise CDW is considered void.
Traffic
Fines ;
Legal responsibilities resulting from traffic violations that incur
during the rental period are charged to the renter.
Reservation
;
You can fill-out our "Booking Form" as a request and we reply
it within 24 hours and you should give us all detail of car rental with
your valid credit card detail then your reservation can be confirmed and
we will send you "voucher" by e-mail or by fax, you can take
your car with this "voucher". We don't accept reservation
without credit card detail.
Cancellation
Policy ;
Cancellation should be informed us at least 48 hours before pick-up date.
Uninformed cancellation will be treated as a "No Show" and one
day rental rate will be charged from your credit card.
Payment
;
The total cost of the rental is payable at the time of delivery of the
car by cash or by a major credit card (Visa or Mastercard).
Deposit
;
One blank credit card slip will be taken at the time of issuing contract
as a deposit (for extend day, gasoline differences..etc) and we will
give you back at the end of the rental.
Other
Services;
* Baby Seat is available with a notice prior to 72 hours. Please contact
us for fee.
* Driver & tourist guide may be provided upon request. Please
contact us for fees and further details.
You
automatically accept above terms&conditions when you book a car with
us.
Please
print-out a copy.